Personal Loans & Affordable Funeral Plans from Mashele Finance

Applying for our services is a simple three-step process. First, you need to create an account on our platform by providing your basic information. Once your account is created, the next step is to update your profile with all the necessary personal and financial details. Finally, you can log into your dashboard where you'll find the application forms for either a personal loan or funeral cash plan. Our dashboard is user-friendly and guides you through each step of the application process. If you need any assistance at any point, our customer support team is always ready to help you complete your application successfully.

To apply for a personal loan with Mashele Finance, you will need to provide three essential documents. First, we require a clear copy of your South African ID document to verify your identity. Second, you need to submit your latest proof of income, which can be a payslip, bank statement showing salary deposits, or any official document that confirms your current income. Third, we need your latest three months of bank statements to assess your financial history and repayment capability. These documents help us process your application efficiently and ensure responsible lending. All documents can be uploaded securely through your dashboard, and we treat all your personal information with the utmost confidentiality.

Our funeral cash plans are designed to provide comprehensive coverage for your entire family. You can add up to 20 family members under a single funeral cash plan, giving you peace of mind that your loved ones are protected. This includes immediate family members such as your spouse, children, and parents, as well as extended family members like siblings, grandparents, and grandchildren. Each family member added to the plan will be covered according to their age group and the corresponding premium rates. This flexibility allows you to ensure that all your loved ones have the dignity of a proper funeral service without placing a financial burden on the family during difficult times.

Yes, our funeral cash plans include a standard 6-month waiting period from the date your policy becomes active. This means that if a claim is made within the first six months of your policy, it may not be honored unless the death was due to an accident. This waiting period is an industry standard that helps maintain the sustainability and affordability of funeral plans for all our members. After the 6-month waiting period has passed, your full coverage becomes active and you can claim for any valid death that occurs. We encourage all our clients to start their funeral plans as early as possible to ensure they have full coverage when they need it most.

Yes, our funeral cash plans include a 2-year suicide exclusion clause. This means that if a covered member passes away by suicide within the first two years of the policy being active, the claim will not be paid out. This exclusion is a standard industry practice designed to protect the integrity of the insurance pool and keep premiums affordable for all members. After the 2-year period has elapsed, full coverage applies regardless of the cause of death, subject to the other terms and conditions of the policy. We understand this is a sensitive topic, and we encourage anyone struggling with mental health challenges to seek professional help and support.

At Mashele Finance, we understand that during times of loss, families need financial support urgently to cover funeral expenses. That's why we are committed to processing all valid funeral cash plan claims within 24 hours of receiving the complete claim documentation. Once your claim has been verified and approved, the funds will be paid directly into your nominated bank account or, if you prefer, you can choose to receive the payout in the form of groceries or a cow, depending on your cultural preferences and needs. Our efficient claims process ensures that you have the financial resources you need to give your loved one a dignified farewell without unnecessary delays or stress.

We recognize that different families have different needs and cultural practices when it comes to funerals. That's why Mashele Finance offers flexible payout options for our funeral cash plans. You can choose to receive your payout as a direct cash payment into your bank account, which gives you the freedom to use the funds as you see fit for funeral arrangements. Alternatively, you can opt to receive the equivalent value in groceries to help feed mourners during the funeral period, or you can choose to receive a cow, which holds significant cultural and traditional value in many South African communities. This flexibility ensures that our funeral plans respect and accommodate your family's unique traditions and preferences.

Absolutely. Mashele Finance is a fully registered credit service provider with the National Credit Regulator under registration number NCRCP19670. This registration means that we operate in full compliance with the National Credit Act and adhere to all regulatory requirements designed to protect consumers. Our registration gives you the confidence that you are dealing with a legitimate, regulated financial services provider that follows responsible lending practices. We are committed to transparency, fair treatment of customers, and maintaining the highest standards of service delivery. You can verify our registration status on the National Credit Regulator's website, and we encourage all our clients to always check that they are dealing with registered credit providers.

The monthly premiums for our funeral cash plans are calculated based on the age of each family member you wish to cover and the type of plan you choose. We offer two plan options: the Funeral Grocery Cash Plan with a R10,000 payout and the Funeral Cow Cash Plan with a R15,000 payout. Premiums are age-banded, meaning younger family members have lower premiums while older members have higher premiums due to increased risk. For example, a child aged 6-10 on the Grocery Plan would pay R6.75 per month, while someone aged 50-59 would pay R54.00 per month. You can add multiple family members to your plan, and each person's premium will be calculated individually based on their age. The total monthly premium is simply the sum of all individual premiums, making it easy to budget for your family's funeral coverage.